Email Marketing
The UK market for Email marketing platforms and services was estimated to be worth £178m by the end of 2006, a growth of 20% on 2005.
83.2% of marketers in a February survey by Datran Media, list email as their most important advertising tactic for 2007?.........Mainly due to its ability to drive incremental revenue; a reason cited by 55.3% of respondents.
Trends within this market include:
- More widespread take-up of best-practice email marketing as industry matures. Relevant and targeted email is becoming a reality.
- Greater sophistication in terms of integrating email marketing within the wider marketing mix.
Email Strengths:
- The market is maturing: email marketing is building a track record of success and is being taken much more seriously within organisations as a strategic tool and not just a tactical tool.
- Email is a cost effective and speedy way of delivering marketing and transactional messages.
- The measurability of the medium means that return on investment can be demonstrated in tangible terms
- Organisations are increasingly recognising the ROI potential of email marketing (compared to other channels) and how it is an essential and valuable part of the wider marketing mix.
- Consolidation within the marketplace will help to ensure quality as surviving players are forced to innovate and differentiate their value proposition for the benefit of clients
- Competition means that email service providers need to invest in their products and services
- People generally like email: growing expertise and technological developments means that “right person, right message, right time” is increasingly becoming a reality
- Email is an essential part of the multi-channel customer interaction jigsaw.
- Expertise is improving both client-side and agency-side.
- Consumers now have more power to influence the kind of information they receive and businesses are in a position to manage their expectations accordingly (thanks to improving technologies and functionality).